Return/exchange

The product can be returned or exchanged within 14 days from the date of receipt.

The return of a product of good quality is possible provided that its presentation (packaging, seals, labels) and consumer properties (do not have traces of use) are preserved and wearing), as well as a document confirming the fact of purchase and payment (bill of lading, delivery note or power of attorney).

Return of goods of inadequate quality. This means a product with an obvious manufacturing defect, as well as a product that does not correspond to the order.

To process a return, you must write a request to info@99Projects. eu or contact the online chat on the website.